WHAT ARE AIOps and APPLIED INTELLIGENCE?
AIOps automates insights for rapid alerting, incident detection, correlation, and resolution.
Automatically surface anomalies.
- Get notified immediately when app performance differs from baseline.
- Customize anomaly alerts for any NRQL condition and threshold.
- Automate team notifications for anomalies and trigger remediation tactics.


Easily correlate incidents.
- Combine similar incidents into a single issue for simpler troubleshooting.
- Customize automatic incident correlation with our decisions engine.
- Easily identify affected services across the full stack and take action.
Put alerts in context.
- Configure alert policies with specific notifications with New Relic workflows.
- Collaborate in real time with email, SMS, Slack, and more.
- Auto-update tickets in tools like ServiceNow and Jira during incident response.


Make root cause analysis simple.
- Automatically see why issues happen, and which systems are impacted.
- Stop guessing and connect incidents to deployments, errors, logs, and more.
- Build post-incident reports with detailed root cause and response history.
Gett reduces MTTR by 50%
New Relic is now my No. 1 tool for incident management, both in how it helps manage every service, and creates the notification channels to be directed to the actual engineer who owns the service. Fine-tuning alerts minimizes mean time to detect from five to under two minutes, due to those specific alerts from New Relic.